12VoltGifts Privacy Policy

We consider giving personal information to anyone without explicit consent, is a personal betrayal and anything but a good business practice. We will not share any information with anyone.

12VoltGifts Return Policy

We are happy to assist you with your returns if you're not satisfied with your purchase. Simply return the product on its original state and complete packaging together with all accessories and manuals within 30 days of purchase. Beyond that, we will not accept.

To return the product, you must request a Return Authorization number (RA) first from us through our "Contact Us page". We will give you the Return Authorization (RA) number together with the address where you are going to send the product. We will then credit you as soon as the item is received. Please take note: You will be charged 15% of the total cost of the product as restocking fee when you return it. And all returns that are shipped back will be at your expense. We do NOT pay for shipping. Please make sure that you are ordering the right product to avoid incurring the above costs.

Food products like Engel and other coolers cannot be returned if they been used.

12VoltGifts Return Policy for Vu Qube

King Controls builds a high quality Portable & Truck Mount Satellite Antenna and backs it with a Full 1 Year Parts & 1 year Labor Warranty. Every Vu Qube Satellite Antenna is bench tested before King Controls (Wallace Technology) will let it out of the manufacturing facility. King Controls wants to handle virtually ALL issues, regardless of where the Vu Qube was purchased, so you must contact King Controls directly regardless of what the issue is. There is NO RETURN on the Vu Qube Satellite Antennas.

Do NOT buy a Vu Qube Satellite Antenna, unless you are willing to take responsibility for your purchase. By purchasing you agree to allow King controls to correct any issue you might have with your Vu Qube. If King Controls cannot solve the problem over the phone, you agree to send the Vu Qube back for repair or replacement. You may request 12VoltGifts send you a shipping document if the problem is within the first 30 days, so check your Vu Qube out immediately.

12VoltGifts Return Policy for All Trucker GPS

The GPS device includes a 1 year limited warranty against defects in hardware manufacturing.
Returns: Within 14 days; 15% restocking fee.

12VoltGifts Exchange/Repair Policy

Please take the time to check and inspect whether the items you've received are in good condition. Be totally cautious. If you have found out to have receive a defective or damaged items, contact us immediately and request from us a Return Authorization (RA) Number. We will request an RA from the appropriate manufacturer and send it to you, as soon as we receive it, along with instructions and the address to send the item too. Please Note: Products returned for repair and replacement will be accepted within 90 days of purchase. For further questions, please Contact Us.

12VoltGifts Link Exchange Policy

Our link partners are important to us. Linking for people is also important to us. More important than the search engines. Consequently we have chosen to ignore some of the (what we feel to be) excessive promotion of link exchanging. We want our links to be of value to our link partners and their links to be valuable to us. Available to all at 12VoltGifts Link Exchange Program.

We have set the following Link Policy guidelines for ourselves when choosing link partners.

They must be US companies or have a dominant US customer base. We are a US based company who only ships to US addresses. It does not do us any good to have a link from a website who only serves another country. It is also a waist of time for their customers.
They must have a clear link to their link partners page on their home page, just as we do. What good are links if no one can find them?
Their links must be clear and easily readable, so that their customers, if interested might choose to click on their link partners links. Again, what good are links if no one can read them.
We strongly prefer links in the Trucking industry, but will accept good quality links from other industries.
You should not have more than 40 links to the page. Very few people will read down a page with hundreds of links on them. Our pages are limited to 15 or 20.
No pop-ups, pop-unders or any other (what we feel are obnoxious) content that the website visitor has not requested. We do not want to send our customers to a website to have un-requested content shoved in their face. We will remove any links that our customers complain about.
We will NOT link with website using the following (what we feel are unethical) Link Policy tactics.
- a. Placing their partner's links on a domain other then theirs. For example, we have noticed a few websites who place their partners links on Link Manger's website.
- b. Having no links to their partners link pages.
- c. Using the robots.txt file or the robots meta-tag to block search engine access to their partner's link pages.
- d. Placing their partner's link pages deep into their Navigation structure.
- e. Linking to their own page, then using redirects to go to their link partner's page.
The reciprocal page should be of the same domain you've entered in the URL text box.

As stated, we have chosen to ignore the "get as many links as possible" strategy, in favor of limiting our links to quality links in our industry that a customer might actually click on. The interesting thing here, is we have less links per page than most of the other sites we link with, yet we have a Google PR=5. Our total links are about 50 or so which clearly indicates the "link at all cost" philosophy has a few holes in it. We have seen many webmasters make linking choices that were not equally favorable to them and their link partners, sometimes actually making their links one sided. Consequently, we do check our external links. We search Google for each of our link partners that do not show up in our logs and if after a reasonable amount of time they do not show up with our link in Google, we remove them. Especially if we see their home page increase in rank, but their link page remains pr=0. The net is a difficult place to do business on, but it does become easier when you support and are supported by legitimate and ethical businesses.